{"id":1667,"date":"2025-05-07T07:48:48","date_gmt":"2025-05-07T05:48:48","guid":{"rendered":"https:\/\/runningforourstar.com\/reembolso-devoluciones\/"},"modified":"2025-06-19T21:46:39","modified_gmt":"2025-06-19T19:46:39","slug":"returns-and-refunds-policy","status":"publish","type":"page","link":"https:\/\/runningforourstar.com\/en\/returns-and-refunds-policy\/","title":{"rendered":"Returns and refunds policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1667\" class=\"elementor elementor-1667 elementor-428\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e9a147d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e9a147d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-21fdce73\" data-id=\"21fdce73\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28e964d6 elementor-widget elementor-widget-text-editor\" data-id=\"28e964d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<ol>\n<li><strong>Right of withdrawal:<\/strong>Once the customer has placed the order, he\/she will not be able to cancel it. You can contact the organization through the email info@runningforourstar.com in case you would like to change the size before placing the order. In no case the order will be refunded.<\/li>\n<li><strong>Return conditions:<\/strong>Purchased products cannot be returned, nor can a size change be requested once the T-shirt has been received. T-shirts are customizable. The product can only be returned if it has a manufacturing defect and in that case it will be replaced by a new t-shirt that will be requested to the factory in the next order of the same.<\/li>\n<li><strong>Return costs:<\/strong>In the event that the T-shirt has a manufacturing defect, the organization will pay for the cost of returning the product. In any other case, it is not possible to return the product.<\/li>\n<li><strong>Return procedure:<\/strong>The customer must contact the organization to request the return of the product through info@runningforourstar.com attaching photos of the defective product and the organization will inform the customer of the procedure to follow.<\/li>\n<li><strong>Refunds:<\/strong>No refund of the product will be made, the customer will be sent a new product in perfect condition, since the product can only be returned if it arrives defective.<\/li>\n<li><strong>Exceptions:<\/strong>There is no possibility of returning products unless the product is not the correct one or is defective.<\/li>\n<li><strong>Additional warranties:<\/strong>If they offer the legal guarantees.<\/li>\n<li><strong>Claims process:<\/strong>Complaints will always be made through the organization&#8217;s email info@com. These claims will be answered as soon as possible.<\/li>\n<\/ol>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Right of withdrawal:Once the customer has placed the order, he\/she will not be able to cancel it. You can contact the organization through the email info@runningforourstar.com in case you would like to change the size before placing the order. In no case the order will be refunded. Return conditions:Purchased products cannot be returned, nor can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1667","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/runningforourstar.com\/en\/wp-json\/wp\/v2\/pages\/1667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/runningforourstar.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/runningforourstar.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/runningforourstar.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/runningforourstar.com\/en\/wp-json\/wp\/v2\/comments?post=1667"}],"version-history":[{"count":2,"href":"https:\/\/runningforourstar.com\/en\/wp-json\/wp\/v2\/pages\/1667\/revisions"}],"predecessor-version":[{"id":1744,"href":"https:\/\/runningforourstar.com\/en\/wp-json\/wp\/v2\/pages\/1667\/revisions\/1744"}],"wp:attachment":[{"href":"https:\/\/runningforourstar.com\/en\/wp-json\/wp\/v2\/media?parent=1667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}